General Terms of Service Provision4.1. The Client shall make the payment specified and recorded on the Website, after which, within 24 hours, the Provider grants the Client access to the Course and additional informational materials depending on the chosen Course Tariff or Service.
4.2. Access to the Course is provided one time only. The Client retains indefinite access to the materials of the chosen and paid Course unless otherwise specified on the Website or by the terms of the chosen Tariff and/or as stated in the rules for the provision of individual Services outlined in section 2.2 of the Offer. No additional fee is charged for maintaining access to the Course materials.
4.3. All bonuses (additional materials) are provided voluntarily and gratuitously by the Provider and are not included in the list of obligations when providing the Service.
4.4. If the Client fails to timely receive the Services due to their own fault or choice, the Services are considered to have been properly rendered.
4.5. The Client is not authorized to transfer their access to the materials provided by the Provider to third parties. Violation of this clause of the contract entitles the Provider to deny the Client access to the already paid Services without refunding previously paid funds.
4.6. The Client agrees that the Provider offers access to services or digital products as they are, and cannot demand additional development of the paid service or product, nor its individual components, educational materials, or changes to the rules for providing services or access to products as described in the terms of this Agreement.
4.7. The terms of Service provision may also be communicated by the Provider to the Client by sending a corresponding notification to the contact email and/or SMS message to the contact phone number of the Client, in messengers, and the Client is required to independently and promptly check for notifications from the Provider.
4.8. The Provider has the right not to commence, or to suspend the provision of services, to which it has actually commenced, in cases of the Client's breach of their obligations under this Agreement, namely: incomplete (improper, untimely) payment, provision of incomplete (unreliable) information, failure to provide (untimely provision) of registration or other data necessary for the provision of services, violation of chat conduct rules. The chat conduct rules are stated in section 4.11. of this Offer-Agreement.
4.9. Any copying, storing, placing, publishing, etc., of materials provided by the Provider within the framework of service provision, for personal or other use, on personal computers, electronic devices, servers, websites, video hosting, electronic and internet resources, providing third parties with access to the Course, or otherwise providing the Provider's informational materials to third parties is strictly prohibited. Detection of these facts will result in the Client's removal from chats and termination of service provision under the Agreement without a refund.
4.10. The Provider commits to taking all necessary measures but does not guarantee 100% uninterrupted provision of services under this Agreement. In cases of unsatisfactory Internet connection on the Client's part, technical issues with devices, or software used to receive the services, or technical difficulties with payment services on the Provider's Website, the date/terms of service provision may be unilaterally altered by the Provider without Client consent.
4.11. The Client is obliged to strictly and unconditionally adhere to the following Conduct Rules when receiving Services from the Provider (online) and when interacting with the Provider and other Clients in the chat:
- Observe discipline and generally accepted norms of behavior, particularly showing respect to the Provider and other Clients, and not infringing upon their honor and dignity.
- Refrain from aggressive behavior during service provision, not to disrupt the Provider or other Clients, and avoid statements (oral, written) unrelated to the Course topic, etc.
- Not use information received from the Provider in ways that may or will cause harm to the Provider's interests.
- Not use the materials provided by the Provider for profit by replicating and reproducing them (publishing in press and other publications, using in public speeches, placing in open access on the Internet, etc.) and in other ways.
- Not distribute in any way, including to third parties, copy, store, place, publish in public, closed, open sources for any audience (including for personal use) the information, materials, guides, recordings of services provided by the Provider, nor provide access data to the Chat and/or Platform to third parties.
- Not use obscene language, or expressions that may offend the Provider or other Clients.
- Not distribute advertisements or offer services of external resources, personal services, or services of third parties.
- Avoid behavior that could lead to incitement of national or other strife.
- Refrain from insulting the Provider and/or other Clients, through messages in Chat and/or private messages and/or publishing any information on social networks.
4.12. For quality service provision to other Clients, the Provider is obliged to terminate the Agreement with any Client who violates the conditions of section 4.11. of this Agreement, including removing the Client from chats, without the obligation to refund money/compensate the Client's losses.
4.13. The Provider is committed to providing services at a high professional level, confirmed by experience, in accordance with their own, authorial vision, and using techniques/methodologies that reflect the vision and experience of the Provider. The Client's disagreement with the results of the services, expressed in subjective non-acceptance of the Provider's style of work, own results, etc., under the condition of proper service provision by the Provider, is not grounds for termination of this Agreement and refund to the Client.
4.14. The Provider is not responsible for how the Client uses the information obtained, nor for achieving any results related to the practical application of this information. Any recommendations received during service provision are at the Client's own risk. The Client independently familiarizes themselves with the schedule and content of the Course program on the Website Chat and bears responsibility for timely information reception.
4.15. For the purpose of providing auxiliary information that can influence the assimilation of materials provided by the Provider, the Provider has the right to involve third parties in the provision of Services without prior consent from the Client. The involved third parties are chosen at the discretion of the Provider. The Provider reserves the right to replace third parties in service provision while maintaining the theme, expertise, and range of issues that these third parties will cover.
4.16. This Agreement serves as an act of service provision. Services are considered to have been properly provided in quality and within the proper time frame from the moment access to the materials of the chosen and paid Course by the Client is granted. After the services are provided, the Provider only accepts claims regarding ensuring access to the Course materials.